Essentials Travel Pouch

• How long will my order take to arrive?
  Orders are dispatched within 24 hours. Once shipped, delivery typically takes 2 to 7 working days, and may take longer for international or remote locations within India.
• Do you offer returns or exchanges?
  We offer store credit for eligible returns. For full details, click here: Returns & Shipping Policy
• How can I track or get support regarding my order?
  For questions about your order or delivery timelines, you can email us at hello@hamelin.co or call +9187963 06637. This is also the contact for return pickups.

• Do you ship internationally?
  Yes, international orders are accepted. Delivery time may vary depending on the location.
• Do I have to pay customs duties?
  Customs duties, if applicable, are to be paid by the customer as per their country's regulations.
• Can we return/exchange international orders?
  Returns/exchanges are not currently available for international orders, except in exceptional cases such as a lost courier shipment.

Yes, we do offer discounts for bulk gifting, and we also provide custom gifting solutions. For more info, reach out to corporate.sales@hamelin.co or call +91 87963 06637.